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Q -- I agree with and believe you when you say "this business is based on trusted relationships," but that then confuses me even more when I pause to consider the stupefyingly DUMMM stunts some major players pull. Kinda like the agent you were dealing with, it seems a self-defeating course to lie to supposed peers... especially about the small stuff which is so easily and indisputably checked. WHAT do you think is the problem with these sorts-- the ones who insist on making problems where problems didn't have to exist?